Refund Policy
Refund Policy for Thomas Innovative Solution Services
Effective Date: January 1, 2024
​
Overview
​
At Thomas Innovative Solution Services (TIS), we are committed to customer satisfaction. This Refund Policy explains our terms regarding refunds for our services, including business formation, bookkeeping, event planning, and publishing assistance.
​
Refund EligibilityConsultation Services: ​Fees paid for consultation services are non-refundable as these are time-based services.
Event Planning and Decor Services: Due to the nature of event planning, refunds for services rendered are not available once planning has commenced. However, deposits for events not yet commenced may be partially refundable, depending on the stage of cancellation.
Business Formation and Management Services: Fees associated with filing services (like LLC or 501(c)(3) filings) are non-refundable once the filing process has been initiated. Service fees for ongoing management are subject to review and may be refundable on a pro-rated basis if services are discontinued.
Publishing Services: Refunds for publishing services will depend on the stage of the project. No refunds will be available once a project has reached a significant stage of completion.Process for Requesting a Refund
To request a refund, please contact us:
Contact Method: info@tisolutionservices.com
​
Required Information: Provide your name, service purchased, and reason for the refund request.Requests must be submitted within [insert number of days] days of the service transaction date.
Evaluation of Refund Requests
All refund requests will be evaluated on a case-by-case basis.
We reserve the right to approve or deny refund requests at our discretion, based on the circumstances of the service provided.
Changes to Refund PolicyTIS reserves the right to modify this refund policy at any time. Changes will take effect immediately upon being posted on our website. It is advisable to regularly review this policy to stay informed of any changes.
Contact InformationFor questions or concerns about our refund policy, please contact us at [Insert Contact Details].